Booking
Classes are booked through Instabook. A space is only held once the booking is confirmed. A single class is £22 — Single class. Expires in 30 days. Packs are listed on Instabook and are personal and non-transferable unless we agree otherwise in writing.
Cancellation
Please cancel at least 8 hours before class start so the space can be offered to the waitlist. Cancellations inside 8 hours, and no-shows, forfeit the class credit or drop-in fee. If you are unwell, email or message us — we will always try to be human about it.
Late arrival
Doors close a few minutes after start so the room can settle. Arrivals more than 10 minutes late may be asked to wait for the next class, without refund, if joining would disturb a quiet practice. Build in time for East Hill traffic.
Waitlist
If a class is full, join the waitlist. If a space frees outside the cancellation window we will confirm you automatically where the booker allows it. Check your email and app notifications.
Health & safety
Yoga and pilates are physical. Tell the teacher about injuries, pregnancy, recent surgery or anything that changes how you should be taught. You practise at your own risk. We are not a medical service. If you feel unwell, sit out or leave — the café is next door.
The room
Phones on silent, please. Socks off for most classes; grip socks are fine for pilates if you prefer. We have mats and props — you are welcome to bring your own. Perfume kept light; the room is small.
Café
Café purchases are separate from class packs. The studio and café are closed every Tuesday.
Changes
We may cancel or substitute a class (teacher illness, too few bookings, fabric of the building). If we cancel, your credit is returned. This policy may be updated; the version on rosenstone.co.uk is the current one.
Questions — visit / contact.